Contact Us
Got a question about one of our reviews, spotted something that needs updating, or just want to flag an issue with a casino we cover? This page explains the best way to reach Non Gamstop Casinos and what you can expect once you do.
How to reach us
The quickest way to get in touch is by email at [email protected]. We read every message and try to reply within a couple of working days, though busier periods can mean a slightly longer wait. Please include as much detail as you can — the casino name, the section of the site you're referring to, or a screenshot if it's a technical issue — so we can look into it properly rather than going back and forth.
What we can help with
- Corrections or updates to information on a casino review, including bonus terms that may have changed
- Questions about how we researched and ranked the sites listed on brownstock.co.uk
- General feedback on the site's content, layout or usefulness
- Reports of broken links, outdated offers, or anything that looks factually wrong
- Media or partnership enquiries relevant to the site's content
What we can't help with
We're an independent comparison and review site, not a casino operator, payment processor or regulator. That means we can't access your account at any of the brands listed here, process withdrawals, resolve disputes over a bonus you've claimed, or make decisions on a casino's behalf. If you have a problem with an active account, the fastest route is the casino's own support team, usually reachable through live chat on their site.
If your query is about managing a gambling exclusion, or about support services rather than our content, our Responsible Gambling page is a better starting point, and it also has information on where to find independent support organisations.
Before you write in
A lot of common questions are already answered elsewhere on the site. If you're trying to decide which casino to sign up with, our Non GamStop Casinos 2026 guide covers how we compare offers, games and payment options across brands like Betmica, Kikibet and Betninja. If you want to know more about who runs brownstock.co.uk and how we approach reviews, that's covered on our About Us page, and our Terms and Conditions set out the rules for using the site.
A note on accuracy
Bonus terms, wagering requirements and site availability can change without much notice, and we rely on reader reports as well as our own checks to keep pages current. If you've noticed an offer that no longer matches what's shown on a casino's own site, telling us helps every future reader — so this kind of feedback is genuinely useful, not just a formality.
Please remember that all gambling activity is intended for adults aged 18 and over. If you're contacting us with a general enquiry, an email is the right channel — there's no phone line or live chat for the site itself at this time.